We’re delighted to announce that we have received the inaugural Platinum Trusted Service Award from our feedback partners, Feefo.
For ten years, Skin Surgery Clinic has had a mission to be a trusted provider of skin treatments and minor surgical procedures. Our Consultant-led team carries out over 1,800 procedures per year. Our unique facility in Leeds has earned a reputation for being Yorkshire’s largest and most trusted skin clinic.
We partner with the independent feedback platform Feefo to collect testimonies and review from our patients. Each year, Feefo recognises a small number of businesses across the country with its Gold Trusted Service award. Winning the Gold award is not easy. To qualify, a company must reach high standards for the number and average rating of reviews submitted by its customers.
Skin Surgery Clinic had twice previously won this Gold Award for excellence in service, as rated by our patients after their treatment.
Now we are one of the first companies in the UK to win Feefo’s new Platinum Award for achieving this excellence for three consecutive years.
This award will be given to a handful of businesses who have maintained extremely high levels of service, without exception and over a long period of time, so that they can truly be described as having provided sustained excellence in service.
A thank you to all of our patients
Clinic General Manager, Rachel Smith, is keen to express our gratitude to everyone whose feedback has contributed to us being recognised with this award:
“We’re honoured to continue to receive such positive feedback from our patients, year after year. We work very hard to earn the trust and confidence of everyone who comes to our clinic and discharge them delighted with the results they’ve seen from their treatment.
“When someone comes to Skin Surgery Clinic for the first time, we want them to know that they’re in the safe hands of experienced medical professionals throughout. For many people, this will be their first experience of the private sector. The feedback of our patients is essential to helping people understand what sort of experience they can expect.
“So I’d like to say a huge thank you to everybody who has taken the time to rate and describe their experience of having a consultation, treatment or procedure at Skin Surgery Clinic.
“We aim to sustain the highest possible levels of patient care again in the coming year, with the goal of earning such fantastic feedback that we win this award again in 2021.”